FAQ
What makes your pasta different?
Our pasta is made using premium semolina flour and traditional preparation methods to deliver exceptional flavour, texture, and quality. Freshly prepared each day, it provides an authentic pasta experience with every meal.
Is your pasta made fresh daily?
Yes. Our pasta is prepared fresh daily to ensure the highest standards of taste, texture, and consistency for our customers.
What is semolina flour?
Semolina flour is a coarse flour made from durum wheat. It is rich in protein and essential nutrients and is widely used in pasta making because it creates a firm texture and distinctive flavour.
Do you offer vegetarian and vegan options?
Yes. We offer a variety of vegetarian options, and selected menu items may be suitable for vegan diets. Please check our menu or speak with our team for the latest options and ingredient information.
Can you accommodate food allergies?
We do our best to accommodate dietary requirements and food allergies. Please inform our team before ordering so we can provide ingredient information and discuss suitable menu choices.
Do you offer online ordering?
Yes. You can conveniently place your order online for pickup or delivery through our website or participating delivery partners, depending on your location.
What delivery areas do you serve?
Delivery availability varies by location. Enter your address when ordering online to see whether delivery is available in your area.
Do I need a reservation?
Reservations may not be required at all locations, but we recommend booking ahead during busy periods to avoid disappointment. Please contact your nearest restaurant for reservation information.
How do I become a franchise partner?
Visit our Franchising page and complete the inquiry form. A member of our franchise development team will contact you to discuss the opportunity, requirements, and next steps.
How can I contact customer support?
You can contact our customer support team through the Contact Us page on our website. We’re happy to assist with enquiries, feedback, orders, and general questions.